Amer Services – OnTime Government Services
Amer Services – OnTime Government Services is close to German Dental Oasis, 19th Street, Dubai Healthcare City, Umm Hurair, Dubai, Dubai
- Address: Business Venue Building - #305 Umm Hurair Rd - opposite Al Naser Club - Oud Metha - Area - Dubai - United Arab Emirates
- Phone: +971 4 404 0404
- Website: ontimegov.com
Amer Services – OnTime Government Services, opening hours today
Day of week | Open | Close |
---|---|---|
Monday | 8 AM | 8 PM |
Tuesday | 8 AM | 8 PM for the week |
Wednesday | 8 AM | 8 PM |
Thursday | 8 AM | 8 PM |
Friday | 8 AM | 8 PM |
Saturday | 8 AM | 8 PM |
Amer Services – OnTime Government Services reviews
Extremely unprofessional staff, spoiling the concept of customer happiness in UAE.. first we were told at reception that no need for medical you just go and pay fine and after long wait when we paid fine she told us sorry medical was required only to keep a paper. After telling I lost whole day and paid fine along with threats in year 2020 still no help or guidance any staff. #NoMoreThisREM.
Worst Amer to go to - Wrong and incomplete information given on RE-Applying for mothers residency and getting rejected 4 times due to improper scanning of documents or uploading incomplete documents. After checking multiple times with the staff they keep telling me its all correct and I was shocked to hear that I need to re-apply again - the previous one was cancelled nor rejected, they resend me around from reception (No RCS Staff available, nor reachable) to data capturing (This guy told me to take a number after waiting for 30+) to the visas. The only thing they stick on my application for 5 month+, very slow, very bad customer service and most easiest job is to tell you go to another counter and wait for your turn. Even if they reception get your token by mistake they still tell you to wait again (No mercy , no responsibility at all) with all that It’s extremely crowded and the infamously quiet hall is filled with irritated people waiting their turn !!! At the end they are always telling you: sorry but we need you to come back again with extra documents. DONT LIKETHIS REM !!!.
I advised anybody to come here early morning as it really gets busy after lunch onwards. I experienced it one afternoon when I was processing something and it took me a little over 3 hours as it’s very crowded and some staffs takes long time to process. But for people planning to go here in coming days, they now have released a teller display system, wait and see. Also note from 2:30 onwards they stop all the works on processing, so it’s better if you come earlier.