du HQ

du HQ is close to Dubai Hills, Dubai Hills, Dubai

  • Address: EMAAR Park Building 2 - Dubai Hills Estate - Dubai - United Arab Emirates
  • Phone: +971 800 155
  • Website: du.ae
  • Latitude, Longtitude: 25.1068284, 55.2408832

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du HQ reviews
2023-09-19 Ahmed

Waiting for 27+ minutes to talk to the customer service agent to downgrade my subscription but the only thing I hear is “All are agents are assisting other customers blah blah. Tried the DU application and there my Queue position is 17.

2023-09-19 Sara

Worst telecommunications company ever. U can never reach them NEVERRRR, they never action ur requests. I made a request for cancellation of my service and they called me to sell me an upgraded product, than it took them 5 days to call me.

2023-09-19 Khaled

Terrible customer service, every department within du blames the other. Only when a TDRA complaint is raised - they give more attention. However, still no solution. In addition, they have delivered a router without a decoder and advised.

2023-10-04 Fatima

I have been a customer of DU for several years now and overall, my experience has been satisfactory. The quality of the services is good and the customer service agents are usually helpful.

2023-10-09 Mohammed

Had a great experience at the DU corporate office. The staff was friendly and professional. The facilities were clean and well-maintained. I was able to get my issue resolved quickly.

2023-10-14 Aisha

I recently visited the DU corporate office and was disappointed with the customer service. The staff was unhelpful and seemed disinterested in assisting me. I had to wait for a long time to speak to a representative.

2023-10-19 Ali

I had a reservation at the DU corporate office and was impressed with the ambiance and decor. The atmosphere was inviting and the staff was attentive. I would definitely recommend this place.

2023-10-24 Layla

I had a mixed experience at the DU corporate office. While the customer service was good, there were some issues with the facilities. The waiting area was overcrowded and there were limited amenities.

2023-10-29 Abdul

I had a frustrating experience at the DU corporate office. The staff was rude and unprofessional. They did not listen to my concerns and I had to wait for a long time to be attended to.

2023-11-03 Nora

I had a pleasant experience at the DU corporate office. The customer service was efficient and the staff was helpful. I did not have to wait for a long time to get my issue resolved.

2023-11-08 Hassan

I was impressed with the value for money at the DU corporate office. The services offered were of high quality and the prices were reasonable. I would definitely recommend this place.

2023-11-13 Mariam

I had a negative initial impression of the DU corporate office. The atmosphere was chaotic and the staff seemed overwhelmed. However, the customer service improved as I interacted with the representatives.

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