I am an avid online buyer and their attitude & services are the worst I've ever come across, hands down. Ignored my simple questions (on 2 separate occasions), passed me around like I'm nothing, talked down to when I made a simple complaint. It's like they think they're all aces when it comes to e-commerce. Newsflash - you ain't. Lose the attitude, bozos. It was just a simple complaint and you made it something else entirely. Pathetic. Will never deal with this company again.