Dear Team, I am writing to express my disappointment with the car wash service I received. The wait time was excessively long, and despite having made a reservation, my car was not attended to promptly. The initial impression of the service center was also quite poor, as the atmosphere felt chaotic and disorganized. The quality of the car wash was subpar, as there were still visible dirt spots on my vehicle after the wash. The ambiance and decor of the center were not particularly appealing, and the facility did not offer any amenities for customers. Overall, my experience was quite unsatisfactory, and I did not find the customer service to be helpful or accommodating. The value for money was also lacking, as I paid a high price for a service that did not meet my expectations. I hope you take this feedback into consideration and work on improving the car wash service at your center.