UAE Exchange Centre LLC - Grand City Mall Branch

UAE Exchange Centre LLC - Grand City Mall Branch is close to Grand City Mall, Al Asayel Street, Al Quoz Industrial Area 4, Al Quoz Community, Dubai

  • Address: Shop No-13, Inside Department Store, First Floor, Grand City Mall, Al Quoz - Dubai - United Arab Emirates
  • Phone: +971 600 555550
  • Latitude, Longtitude: 25.128583, 55.232321

UAE Exchange Centre LLC - Grand City Mall Branch, opening hours today

Day of week Open Close
Sunday 8:30 AM 11:30 PM for the week
Monday 8:30 AM 11:30 PM
Tuesday 8:30 AM 11:30 PM
Wednesday 8:30 AM 11:30 PM
Thursday 8:30 AM 11:30 PM
Friday 8 AM 11:30 PM
Saturday 8:30 AM 11:30 PM
UAE Exchange Centre LLC - Grand City Mall Branch reviews
2023-08-29 Anonymous

Very rude staff Ms soumita and Cynthia , the manager should not put them together in shift or next to each other they help only their preferred customers and send everyone else to their colleagues , I approached soumita when she opened her counter and said only for deposits I have to go to Cynthia , I had emergency and only 5 mins left out of her lunch time and I requested her to deposit because I came on my off day n she replied your name is not on the list , call the customer care n I said even the other staff know u and cynthia the reply was go n ask SUNDAR he will tell u what to do , all SUNDAR does is stand next to her n support her where r the company policy or ethics where in the world does the counter staff hide behind onshore managers , avoids customer , then THE COUNTER NEXT TO THE TOILET WAS CLOSED ON WHICH IT SAID COUNTER OPEN , SUNDAR WAS JUST NEAR BY , NEXT TO MY COUNTER WHEN HE FINISHED MY DEPOSIT AT 2.45 PM SO THE DOOR CLOSES BANG IN FRONT OF MY FACE AND I SAID THE COUNTER NO WAS 4 AND THE NAME WAS AGAIN NEXT TO TOILET BUT 43 CUSTOMERS WERE TREATED THE SAME WAY AS ME , I ASK AGAIN THESE COUNTERS WERE SIGNED AS CLOSED , MR SUNDAR SAID YES , I SAID YOU TOOK MINE WHEN IT WAS CLOSED HE GOES I WILL ONLY DO YOURS AND THE OTHER PART OF IT I WILL DO , MR SUNDAR IS NEXT TO I ALWAYS HAVE TO WAIT AROUND 5 -10 MINS UNTIL HE APPEARS ( NEAR NEVER ) IN FRONT OF ME , COUNTER 1 , I REQUEST THE COMPANY MANAGER TO PLEASE SEE NIF THE CHAIR NUMBER 3 WAS ANYWHERE ELSE HOW SUCCESSFUL SHE WOULD HAVE BEEN , SHE HAS THE THRONE , CHAIR ON THE SHOW ROOM , I REQUEST THE MANAGER SEE MARKINGS IF ANY , I FOUND THIS VERY DISCRIMINATION IN THE COMPANY AND SHOULD BE STOPPED , I HAVE SENIOR OR EXPERIENCE CUSTOMERS THANKS

2023-08-29 Anonymous

worst experience, Service is extremely slow. Bank transfer taken 6 working days to transfer. Exchange staff lazzy, Exchange rates low, I will never suggest anyone.

2023-08-29 Anonymous

UAE exchange Branch at alqouz ( Garnd City Mall ) is still closed date (30/04/2020 ) latest update.

2023-09-13 Anonymous

Please make sure the reviews cover various aspects of experience. Feel free to add variety in the ratings and review content.

2023-09-18 Anonymous

Very rude staff. Not customer friendly at all. Would not recommend.

2023-09-23 Anonymous

Bad service. Slow process. Rates are not good. Would not come back.

2023-09-28 Anonymous

The staff was helpful and friendly. Quick service. Good rates.

2023-10-03 Anonymous

The branch was clean and well-maintained. The atmosphere was nice.

2023-10-08 Anonymous

The overall experience was satisfactory. The staff was polite and the service was fast.

2023-10-13 Anonymous

The wait time was average. It took about 10 minutes to get served.

2023-10-18 Anonymous

The initial impression of the branch was good. The staff greeted me warmly.

2023-10-23 Anonymous

The value for money was good. The rates were competitive.

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