West Elm
West Elm is close to German Dental Oasis, 19th Street, Dubai Healthcare City, Umm Hurair, Dubai, Dubai
- Address: Mall of the Emirates - Sheikh Zayed Rd - inside Debenhams) - Ground Floor - Al Barsha - Al Barsha 1 - Dubai - United Arab Emirates
- Phone: +971 4 419 0472
- Website: westelm.ae
West Elm, opening hours today
| Day of week | Open | Close |
|---|---|---|
| Sunday | 10 AM | 12 AM |
| Monday | 10 AM | 10 PM |
| Tuesday | 10 AM | 10 PM |
| Wednesday | 10 AM | 10 PM |
| Thursday | 10 AM | 10 PM |
| Friday | 10 AM | 12 AM |
| Saturday | 10 AM | 12 AM for the week |
West Elm reviews
Love the furniture, worst customer service possible. I received a call that my furniture was getting delivered the following day, so I took the day off. It never came. I waited a couple days, reached out, and apparently they cancelled my order without notifying me. They offered me a discount for the inconvenience, but honestly, I would have preferred to have my furniture on time.
West Elm's furniture is nice, however customer service is horrible. I bought a shelf on their online store, and I received only the brackets. When I called customer service, they informed me that it is mentioned on the summary that they don't include the actual shelves. This information was not clear at all when I made the purchase, and now I have to buy the shelves separately. Disappointed with their service.
Worst customer service of all furniture stores. I purchased $100,000 worth of furniture and when they delivered it, 4 sofas were missing. The sales staff have ignored my calls, and the call center staff don't help either. I still haven't received the 4 missing sofas and I'm extremely frustrated with the lack of response from West Elm. Will not be doing business with them again.
West elm furniture is nice, however customer service is horrible. I bought a shelf on their online store, I received only the brackets and when I called the customer service they informed me that it is mentioned on the summary that they don't include the actual shelves. This information was not clear at all when I made the purchase, and now I have to buy the shelves separately. Disappointed with their service.
